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GENERAL INFORMATION
This section provides all the background information visitors might need for an enjoyable stay in Lisbon, whether shopping, sightseeing, changing money, looking for a chemist, wining and dining or just sending a postcard to family and friends back home.
ACCOMMODATION is plentiful in Lisbon, particularly around the main downtown areas of Rossio, Restauradores and on Avenida da Liberdade. Budget travellers should head for a pensão or residencial, which offer basic accommodation often with continental-style breakfast included in the price.
Lisbon has an abundance of hotels (http://www.maisturismo.pt/1/sr5.html) of all categories to choose from, but for something a bit more traditional we suggest an estalagem/albergaria (traditional-style inn) or a pousada (state-run network of hotels located in castles, palaces and other historic buildings).

AIRLINES are mostly located in central Lisbon around Marquês de Pombal and on the city’s main artery, the Avenida da Liberdade.

The national carrier, TAP Air Portugal, covers almost fifty destinations in four continents, along with regular domestic services between Lisbon, Madeira, Oporto, Faro and the Azores.
Besides domestic services between Lisbon, Oporto and Funchal, Lisbon-based airline PGA – Portugália Airways operates international flights to Barcelona, Bilbao, La Corunha, Madrid, Malaga, Valencia, Bordeaux, Brussels, Casablanca, Cologne, Lyon, Manchester, Marseille, Mulhouse/Basel, Nice, Stuttgart, Toulouse, Turin, Berlin, Bologna and Paris.

BANKS
are open Monday to Friday from 8.30 am until 3 pm.
The daily exchange rate is normally displayed in the front window, plus there’s normally a foreign exchange desk inside for currency transactions.

BEACHES are in abundance along Lisbon’s two glorious stretches of coastline - the Costa do Estoril (Estoril Coast) and the Costa Azul (Blue Coast).
The famous Guincho Beach near Cascais is the best place for surfing and windsurfing, while Costa da Caparica south of the river boasts a 15-kilometre stretch of golden, sandy coastline.

BUSES are cheap, efficient and regular and can get you anywhere you want to go. Tickets can be purchased on board from the driver or in advance from Carris kiosks at a more economical price.

CAMPING is possible in and around Lisbon; the city’s main campsite is situated on the edge of Monsanto Park. To reach it by public transport, take the number 50 bus from Algés bus station, which can be reached by train from Lisbon’s Cais do Sodré station on the Cascais line.
There’s another campsite near Guincho Beach for those who want to stay in the Costa do Estoril, while various sites south of the River Tagus give good access to the beaches and picturesque villages of the enchanting Costa Azul region.

CAR HIRE is not expensive in Portugal, particularly when a group of people is sharing the cost.
All the big multi-national companies such as Hertz and Avis are represented in the arrivals hall of Lisbon Airport. Many of them also have offices in Cascais, Estoril and central Lisbon.

CHEMISTS (farmácias) are open from 9 am until 1 pm and again from 3 pm until 7 pm Monday to Friday. On Saturdays they are open from 9 am until 1 pm.
The address of the nearest night service is shown on the door of every chemist.

CINEMAS show films in their original language with subtitles. All national daily newspapers provide a full listing of films currently being shown in the city.
Most cinemas offer cheap seats on Mondays.

CLIMATIC CONDITIONS in Lisbon are among the best of any European capital, with short, mild winters and long, hot summers being the norm.
Visitors generally can expect plenty of sunshine from May through October, while the cooler winter season from December until March is often rainy.

COFFEE is a way of life in Lisbon and served up in many different ways.
The most popular form, a bica (pronounced beaker), is an expresso drunk from a small cup, while a meia de leite (pronounced mayer de late) is a large cup of American-style milky coffee.
Drunk from a large tall glass, the virtually unpronounceable galão is another form of milky coffee.

COSTA DO ESTORIL (Estoril Coast), west of the city, follows the course of the River Tagus all the way to the Atlantic Ocean in the distance.
There you will find sumptuous palaces and villas built by kings, as well as long golden beaches and Europe’s largest casino.

DRIVING too fast in Lisbon is punishable by on-the-spot fines.
Speed limits stand at 50 kph in town, 90 kph out of town and 120 kph on the motorway. Seat belts are compulsory.

ELECTRICITY is supplied in accordance with European standards - 220 volts. Sockets are the continental two-pin variety.

EMERGENCY cases should head for the nearest hospital (which has exactly the same spelling in Portuguese).
Another option is the British Hospital located at Rua Saraiva de Carvalho 49 '(+351)-21-3955067.
Portugal’s emergency telephone number is 112.

FADO is the sound of Portuguese sentiment at its most endearing and is a tourist experience not to be missed.
The most authentic fado restaurants are to be found in the Bairro Alto and Alfama quality of Lisbon, although authentic fado can also be heard in the Alcântara district near the river.
Faro restaurants are very popular with locals and visitors alike, so it is highly advisable to make reservations, particularly at weekends and during the summer.

F ERRIES are a cheap and efficient way of reaching the south side of the River Tagus.
Lisbon’s main boat station, Terreiro do Paço, serves Montijo, Seixal, Cacilhas and Barreiro, the latter of which is the connecting station for trains to the Algarve.
Ferries from Belém boat station to Trafaria are met by a connecting bus service to the long sandy beaches of Costa da Caparica.
There is also a car ferry service operating between Cais do Sodré and Cacilhas near Almada.

FUNICULAR railways (known locally as elevadores) are a major tourist attraction in Lisbon.
The Elevadores of Gloria and Lavra are located on opposite sides of Praça dos Restauradores in downtown Lisbon, while the Elevador da Bica climbs up the hill to Bairro Alto from Rua de São Paulo near Cais de Sodré station.

GOLF is very popular among tourists visiting Portugal and there are several courses within easy reach of Lisbon, including five championship courses on the south side of the river.
Beginners can take lessons at the Estoril Golf Academy located midway between Estoril and Sintra.

MARKETS are a part of everyday life in Lisbon.
The biggest and most famous one, Feira da Ladra (Thieves’ Market), is held every Tuesday and Saturday at Campo de Santa Clara in the city’s ancient Alfama quarter.
Out of Lisbon, the Feira de São Pedro takes place twice a month in Sintra on the 2nd and 4th Sundays of each month, while other weekly markets can be found at Cascais each Wednesday and Carcavelos on Thursdays.

METRO trains run from 6 am until 1 am.
A single journey to any station is currently priced at just €0.55, while a book of 10 tickets is more economical at €4.50.
A full-day’s pass allows unlimited travel on the network and costs €1.40, while a 7-day pass is €4.80 (€4.35 with youth card).

MONEY MATTERS revolve around the euro which is indicated by the € sign; the former Portuguese unit of currency, the escudo, was replaced by the euro on 1 January, 2OO2, at the fixed rate of 1 euro = 2OO.482 escudos.
Composed of 1OO cents, the euro has eight coin denominations for 1 cent, 2 cents, 5 cents, 1O cents, 2O cents, 5O cents, 1 euro and 2 euros. Seven notes are also in circulation for 5 euros, 1O euros, 2O euros, 5O euros, 1OO euros, 2OO euros and 5OO euros.
The same currency is valid in 11 other European countries, namely Austria, Belgium, Finland, France, Germany, Greece, Holland, Ireland, Italy, Luxemburg and Spain.
The euro is also the official currency for payments made through the international banking system (ie cheques, money transfers, credit card transactions, etc.).
There's no limit to how much foreign currency can be taken into Portugal, which can be exchanged at banks and bureaux de change.
All major credit cards are accepted at most establishments in Lisbon and the surrounding areas.

NIGHT-LIFE is mostly centred around three districts of Alcântara, the narrow streets of the Bairro Alto and along the Avenida 24 de Julho.
Lisbon’s new Docas waterfront area is also very popular among tourists and locals alike.

POST OFFICES are open from 8.30 am until 6 pm.
The main downtown post office in Praça dos Restauradores is open from 8 am until 10 pm Monday to Friday and from 9 am until 6 pm at weekends and on public holidays.
The airport post office operates a permanent postal, telephone and faxing service.

RESTAURANTS vary in size and quality and range from the budget-priced tasca (tavern) to the most luxurious à la carte restaurant.
At a marisqueira, the emphasis is on fresh fish and seafood, while a churrasqueira specialises in charcoal-grilled dishes.
Besides beer, Lisbon’s many cervejarias serve snacks and most other refreshments.
Restaurants in Lisbon generally open for dinner at 7 pm, which is much earlier than in Spain. It’s therefore best to find a table before 9 pm, especially at weekends.

SHOPS are open from 9.30 am to 1 pm and 3 pm to 7 pm Monday to Friday. On Saturdays they close at 1 pm.
In a shopping centre (centro commercial) the shops are open late every day including Sunday.
Lisbon’s two main shopping centres are Colombo (next to Colégio Militar-Luz metro station) and Amoreiras near the centre of town. CascaisShopping, situated between Cascais and Sintra, is the largest shopping centre in the Costa do Estoril region.

SIGHTSEEING tours of Lisbon, Sintra and other places of interest leave from the bottom of Parque Eduardo VII in the centre of Lisbon. Tickets and information can be obtained at the nearby kiosk, while most of the tour operators offer a pick-up service at the city’s main hotels.

TAX-FREE SHOPPING (operated by Global Refund) entitles non-European Union members to a full refund on VAT for any purchases made over €58.36.
Specially-issued cheques are stamped by customs and cashed on the spot by Global Refund Tax-Free Shopping staff at the point of departure.

TAXIS are normally beige in colour, although a few of the original black and green cabs can still be spotted around town.
Lisbon’s cabs charge a minimum fee of €2.15 per journey, while heavy luggage costs an extra €1.50.
The average charge between Lisbon Airport and the city centre is between €5 and €6, and a journey to Estoril or Cascais normally costs around €25-30.
The metre tariffs are as follows;
T1 - an urban journey between 6 am and 10 pm Monday to Friday (except public holidays).
T2 - an urban journey between 10 pm and 6 am Monday to Friday, as well as all day Saturday, Sunday and public holidays.
T3 - a suburban journey (ie outside the perimeter of Lisbon) taken any day between 6 am and 10 pm with an empty return.
T4 - a suburban journey between 10 pm and 6 am with an empty return.

TELEPHONE cards of 50, 100 or 150 units can be bought at newsagents, kiosks, post offices and at the reception desk of most hotels.
Portugal Telecom’s nationwide network of public telephones accept euro coin denominations of 2 cents, 5 cents, 10 cents, 20 cents, 50 cents, 1 euro and 2 euros.
Visitors should also be aware that most bars and restaurants have telephones available for public use.

TICKETS for concerts and sports events can be purchased at the ABEP kiosk located at the bottom of in Praça dos Restauradores or in FNAC stores in the Chiado and Colombo shopping centres.

TIPS are not taken for granted in Lisbon and the Portuguese are always very appreciative when they receive a little extra to boost their basic salaries, which are still among the lowest Europe.
An acceptable tip equates to between 5-10% of the total bill.

TOURIST INFORMATION is available in many different languages at the Palácio Foz tourist information centre in Praça dos Restauradores.
The centre is located directly opposite the post office and is open from 9 am until 8 pm ('+351-213463643).
The Lisbon Tourist Board operates a modern tourism and cultural centre located in the cloisters of Praça do Comércio.

TRAINS regularly depart from Lisbon’s four stations of Santa Apolónia, Rossia, Oriente and Cais de Sodre for local destinations and places further afield in Portugal and the rest of Europe.
Santa Apolónia and the state-of-the-art Oriente station serve the north of Portugal, Spain, France and beyond, while Barreiro station on the south side of the River Tagus is Lisbon’s departure point for the Algarve and southern Spain.
Trains from Rossio station run four times an hour to Sintra, while Cascais and Estoril can be reached from Cais do Sodré railway station in south-west Lisbon.

TRAMS are a nostalgic way of seeing Lisbon and many of them are pre-World War One and still running.
Take tram 15 from Praça da Figueira to reach the tourist centre of Belém and tram 28 for a fascinating trip through the Bairro Alto, Alfama and other historic parts of Lisbon.

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